Frequently asked questions
Delivery, warranty and payment answers first, then the specifics for each product.
Orders and delivery
Still unsure? Contact us and a person will answer.
We currently deliver across the UAE. Delivery availability may vary depending on your location.
Most orders are delivered within 1–3 business days. You will receive delivery updates once your order is confirmed.
Shipping costs are calculated at checkout based on your delivery location and order details.
We accept major credit and debit cards along with the payment methods available at checkout.
Yes. Payments are processed securely using encrypted payment technology.
Warranty coverage depends on the product. Please check the individual product information for details.
Yes, eligible products can be returned according to our return policy and applicable conditions.
Yes. Products supplied for the UAE are provided with compatible UAE plugs where applicable.
You can contact our support team through the contact page and we'll be happy to help.
The FitPro+ uses eight electrodes and a handheld bar to provide more detailed whole-body composition analysis.
For safety, consult your doctor before using body composition analysis if you are pregnant or have a pacemaker.
The app provides access to your measurements, trends and detailed body composition information.
Rotaro reaches high temperatures quickly and can bake a pizza in just a few minutes.
Please use the oven only in an appropriate, well-ventilated location according to the product safety instructions.
You can use your preferred pizza dough. For the best results, use a dough suitable for high-temperature pizza baking.
